Returns
Policy
We offer a 'No Quibble 7 Day Return
Guarantee' on all purchases.
Our 7-day returns guarantee means that if for any reason you are unhappy
with your purchase, you can return it to us in its original condition within 7
days of the date you received the item
We do not offer a free returns service unless the items are faulty or
incorrectly sent. If you are not happy with your unworn purchase for any
reason, you may return it to us for an immediate replacement or refund. This
does not affect your statutory rights.
Return and Refund Conditions:
- Please contact via WhatsApp Before Sending any Item
- We will not refund items if the swing-tags have been removed
- Returns
should be made in the original, undamaged packaging
- We
recommend returning the goods by registered/insured post
- We
are not liable for the postage fee for the return of goods
- We
will not be liable for any loss or damage incurred whilst returns are held
by third parties
- Refunds
will be made once the items are received by us
- Your
refund will be credited to the same card or PayPal account, which you made
your original payment from.
- Refunds
can take 7-14 working days to reflect in your account
Our Return Adress :
Dresco London, Unit 1 ,Tiverton Road,
London N15 6RP
Pack your parcel securely making sure you include a copy of your
original shipping note. Failure to provide a copy may result in credits being
delayed
drescouk.com is not liable for parcels returned by customers. In the
event of any claim it is the sender who is responsible for processing the
claim. We advise that you ensure your parcel is covered for the value of its
contents.
For any refund processed, a confirmation will be sent to you via email.
For any replacement, we will process your request within 48 hours, however
please allow 7 days turnaround from the time you send your parcel back to us to
redelivery
Refused
deliveries
Deliveries returned marked refused, or not in when driver called will not
result in refund and refusal of goods ordered does not relieve the customer's
liability for paying any charges.